Frequent Users of Health Services Initiative (FUSHI) Final Evaluation

Date Published: August 31, 2008
Publisher: Corporation for Supportive Housing
Author: Corporation for Supportive Housing
# of pages: 77

Launched by the Corporation for Supportive Housing in 2002, the FUSHI was a $10 million project centered on six pilot programs designed to test new models of care for frequent users of hospital emergency departments.

Frequent users often have complex, unmet needs not effectively addressed in high-cost acute care settings. The California Endowment and the California HealthCare Foundation funded the Initiative, based in CSH’s Oakland office, to encourage the development of a cost-effective, comprehensive, and coordinated systems of care.

Through grant making and intensive programming, FUSHI focused on building a more responsive system of care to decrease frequent users’ avoidable emergency department visits and hospital stays. The Lewin Group, a health care policy research and management consulting firm, conducted the external process and outcome evaluation. Results from the Initiative programs show that multi-disciplinary, coordinated care can reduce hospital visits and costs, while helping to improve the stability and quality of life for patients.

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